Privacy Policy

Introduction

Welcome to felorianthiqos's Privacy Policy. This document explains how we collect, use, process, and protect your personal information when you visit our website, use our services, or interact with us through various channels. We believe in transparency and want you to understand exactly what happens to your data when you choose to engage with our financial education platform.

At felorianthiqos, we're committed to protecting your privacy and maintaining the confidentiality of your personal information. This policy applies to all users of our website felorianthiqos.sbs, our educational programs, webinars, and any other services we provide. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you interact with our services, we collect various types of personal information that you voluntarily provide to us. This includes information you share when registering for our programs, subscribing to our newsletters, or contacting us for support.

Technical Information

We automatically collect certain technical information when you visit our website. This data helps us understand how you interact with our platform and allows us to improve your user experience.

How We Use Your Information

We use the information we collect for several legitimate business purposes that directly benefit your experience with our services. Every piece of data we collect serves a specific purpose in delivering high-quality educational content and support.

Data Sharing and Disclosure

We understand that sharing your personal information is a serious matter. We only share your data in specific circumstances and always with appropriate safeguards in place. We never sell your personal information to third parties for their marketing purposes.

Service Providers

We work with trusted third-party service providers to help us deliver our services effectively. These providers are carefully selected and bound by strict confidentiality agreements. They only have access to the information necessary to perform their specific functions.

Legal Requirements

In certain circumstances, we may be required to disclose your information to comply with legal obligations, protect our rights, or ensure the safety of our users. This includes responding to valid legal requests from authorities or protecting against fraud and abuse.

Data Security

Protecting your personal information is our top priority. We implement multiple layers of security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats.

Your Rights and Choices

You have significant control over your personal information and how we use it. We respect your rights and provide easy ways for you to manage your data preferences. You can exercise these rights at any time by contacting us through the methods outlined in this policy.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if you believe any information is inaccurate or incomplete. We'll respond to your requests within 30 days and provide you with a clear summary of the data we have.

Data Portability and Deletion

You can request a copy of your personal data in a commonly used format, or ask us to delete your information entirely. When you request deletion, we'll remove your data from our active systems, though some information may be retained for legal or legitimate business purposes.

International Data Transfers

As a company operating in Malaysia, we primarily store and process your data within the region. However, some of our service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable data protection laws.

We only work with service providers in countries that have adequate data protection laws or have implemented appropriate contractual safeguards. All international transfers are conducted in compliance with relevant privacy regulations and with your best interests in mind.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. These small files are stored on your device and help us remember your preferences, analyze site traffic, and improve our services.

You can control cookie settings through your browser preferences. However, please note that disabling certain cookies may limit your ability to use some features of our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. The retention period varies depending on the type of information and the purpose for which it was collected.

Generally, we retain account information for active users indefinitely, but we regularly review and purge data that's no longer needed. Marketing data is typically retained for two years after your last interaction with us, while financial records are kept for seven years to comply with regulatory requirements.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

The date of the last update is clearly indicated at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the updated policy. If you disagree with any changes, you may discontinue using our services or contact us to discuss your concerns.